Trust and verification
Know exactly who you are working with.
Commercial fuel is a high-trust transaction. Metrocor makes the status of every company on the platform explicit, so nobody has to guess who is behind a listing.
Provider status
Three states, always visible.
Every provider on Metrocor carries one of these labels. It is shown on search results and at the top of the profile, never buried.
Unclaimed
Listed from public commercial information. Not yet managed by the provider.
- Built from publicly available business information
- Clearly labeled as unclaimed everywhere it appears
- Contact details are not published publicly
- The provider can claim the listing at any time
Claimed
The provider has taken ownership of the listing and maintains its content.
- Ownership confirmed by the provider
- Company controls products, coverage, and availability
- Can respond to requests through the platform
- Verification may still be in progress
Verified
Identity, licensing, and insurance documentation have been reviewed by Metrocor.
- Business identity reviewed
- Applicable licensing reviewed
- Current insurance documentation on file
- Status displayed on search results and profile
How verification works
What we check, and what it means.
- Business verification
Companies on both sides of the marketplace confirm who they are. For providers this covers legal entity, operating name, and commercial address. For businesses it covers company identity and the authority of the person creating the account.
- Legal entity details
- Operating address
- Authorized account owner
- Email verification
Every account confirms its email address with a six-digit code before it can transact. This blocks throwaway signups and keeps order notifications reaching a real inbox.
- Six-digit code
- Required before transacting
- Reduces fraudulent signups
- Document review
Providers submit licensing and insurance documentation. The Metrocor team reviews each submission, approves or requests corrections, and records the outcome against the account.
- Licensing
- Certificates of insurance
- Human review
- Recorded outcome
- Platform monitoring
Account activity, verification changes, and key account events are recorded in an internal audit log. Duplicate listings are identified and merged so buyers never see the same company twice.
- Audit logging
- Duplicate detection and merge
- Account status management
- What verification is not
Verification confirms that documentation was submitted and reviewed at a point in time. It is not a guarantee of performance, and it does not replace your own diligence when selecting a supplier for critical work.
Why it matters
Trust is the product.
When a crew runs out of fuel, the buying decision happens fast and usually with incomplete information. The company that shows up has access to your site, your equipment, and your schedule. That is a meaningful amount of trust to extend to a search result.
Making listing status explicit changes that. A buyer can see at a glance whether a company has claimed its profile, whether documentation has been reviewed, and what the provider has actually published about its own capability. A provider that has done the work gets credit for it.
Unclaimed listings exist so businesses can discover real regional providers from day one, but they are never dressed up as something they are not. Contact details on unclaimed listings are not published publicly, and the label follows the listing everywhere it appears.
FAQ
Verification questions
How do I tell a verified provider from an unclaimed one?
The status label appears on every search result card and at the top of the provider profile. Verified providers have had identity, licensing, and insurance documentation reviewed.
Can I still contact an unclaimed provider?
You can send a request through Metrocor. Contact details for unclaimed listings are not published publicly, which protects both sides until the provider claims the profile.
How long does provider verification take?
Most reviews are completed within a few business days of receiving complete documentation. You are notified of the outcome and told what to correct if anything is missing.
What happens if a provider's insurance lapses?
Verification status is tied to current documentation. If documentation expires or is withdrawn, the status is updated and the provider is asked to resubmit.
How do I report an inaccurate listing?
Use the contact form and include the company name. We investigate reported listings and correct, merge, or remove them as needed.
Work with providers you can actually evaluate.
Browse the network and see verification status on every listing, or claim your own provider profile.